On this page we shall look at the process of verbally transmitting information and ideas from one individual or between groups “oral communication” which can either be Formal or Informal. This implies a two way interaction that emphasises the communication aspect rather than the simple act of articulation.
Some examples of informal oral communication include:
1 Face-to-face conversations,
2 Telephone conversations,
3 Discussions that take place at business meetings,
Formal types include:
1 Presentations at business meetings,
2 Classroom lectures,
3 Commencement speech given at a graduation ceremony,(Education Portal, 2014)
Communication in Workplace is of a formal nature when presenting is a good skill to be precise and concise manner in your thoughts, and in a precise quality of speaking in a manner that proves to be helpful in a telephonic conversation allowing an interviewer to be capable of retrieving necessary information from the interviewee. For a good oral presentation, your quality of text and the way you present are equally important. Your text must be organized, presentation must allow the orator to proceed smoothly from point-to-point, and presenting relevant information is an important point to be kept in mind. Elaborating on this very core of the presentation is acceptable; however, you don’t wander away from the topic of importance. Speech should be interactive in nature. Audience shouldn't feel the presentation being made is just an activity of reading out a piece of dry, textual information. Understanding the nature of corporate communication should help the working professionals in communicating with their colleagues in a better manner (Brighthub Project Management, 2014)
Some examples of informal oral communication include:
1 Face-to-face conversations,
2 Telephone conversations,
3 Discussions that take place at business meetings,
Formal types include:
1 Presentations at business meetings,
2 Classroom lectures,
3 Commencement speech given at a graduation ceremony,(Education Portal, 2014)
Communication in Workplace is of a formal nature when presenting is a good skill to be precise and concise manner in your thoughts, and in a precise quality of speaking in a manner that proves to be helpful in a telephonic conversation allowing an interviewer to be capable of retrieving necessary information from the interviewee. For a good oral presentation, your quality of text and the way you present are equally important. Your text must be organized, presentation must allow the orator to proceed smoothly from point-to-point, and presenting relevant information is an important point to be kept in mind. Elaborating on this very core of the presentation is acceptable; however, you don’t wander away from the topic of importance. Speech should be interactive in nature. Audience shouldn't feel the presentation being made is just an activity of reading out a piece of dry, textual information. Understanding the nature of corporate communication should help the working professionals in communicating with their colleagues in a better manner (Brighthub Project Management, 2014)
These communication skills below should be helpful for you to develop proper communication in business, presentations and in general.
1 Pronouncing the words clearly is an important thing to be remembered. The need to repeat a particular word/sentence affects the flow of presentation.
2 change your tones when pronouncing words emphasizing the importance of a particular thought
3 The sound of fillers ('um', 'ah', etc.) can be irritating for listeners. avoided this when speaking
4 Never interrupt the speaker while in a face-to-face communication process, this is considered a sign of poor communication.
5 Listening carefully is as important as speaking clearly while in the process of oral communication. It helps respond in a proper manner.
6 Make eye contact with the listeners this way, the attention of listeners is not lost and their interest is kept intact. And look out for nonverbal massages; Body language of the speaker has a great impact on the listener(s). It gives an idea or indication of the direction in which the communication process is heading. The listener gets positively or negatively influenced by the body language of the speaker.
7 Ask questions in order to obtain information is one of the important aspects. Keep the questions precise in order to get a clear answer. It is not advisable to carry on the communication process without understanding a particular point (Nakate, 2014).
Active listening - this is a key element of oral communication it is proactive rather than passive. It involves listening to and understanding what is and what is not being said. Picking up on verbal communication, listening to the story being told and also to the feelings and emotions expressed; it involves reading between the lines, identifying what hasn’t been said, and attempting to understand why. Being an excellent listener helps to understand better paying particular attention to body language, gestures and facial expressions to determine the meaning of what is being said (Usemyability.org.uk, 2014).
1 Pronouncing the words clearly is an important thing to be remembered. The need to repeat a particular word/sentence affects the flow of presentation.
2 change your tones when pronouncing words emphasizing the importance of a particular thought
3 The sound of fillers ('um', 'ah', etc.) can be irritating for listeners. avoided this when speaking
4 Never interrupt the speaker while in a face-to-face communication process, this is considered a sign of poor communication.
5 Listening carefully is as important as speaking clearly while in the process of oral communication. It helps respond in a proper manner.
6 Make eye contact with the listeners this way, the attention of listeners is not lost and their interest is kept intact. And look out for nonverbal massages; Body language of the speaker has a great impact on the listener(s). It gives an idea or indication of the direction in which the communication process is heading. The listener gets positively or negatively influenced by the body language of the speaker.
7 Ask questions in order to obtain information is one of the important aspects. Keep the questions precise in order to get a clear answer. It is not advisable to carry on the communication process without understanding a particular point (Nakate, 2014).
Active listening - this is a key element of oral communication it is proactive rather than passive. It involves listening to and understanding what is and what is not being said. Picking up on verbal communication, listening to the story being told and also to the feelings and emotions expressed; it involves reading between the lines, identifying what hasn’t been said, and attempting to understand why. Being an excellent listener helps to understand better paying particular attention to body language, gestures and facial expressions to determine the meaning of what is being said (Usemyability.org.uk, 2014).
Develop a habit of discussing ideas and opinions in meetings and other work settings. You can learn to put forward your ideas in a persuasive and structured format by participating in debates and by joining committees such as university societies (Usemyability.org.uk, 2014).
Tips to be a better communicator -
1 Adjust your pitch, tone and keywords to promote interest in what you are communicating.
2 Use common words and avoid jargon and acronyms to promote understanding.
3 Tailor your communication style and message for the audience you are communicating with.
4 Emphasise key points and pause at intervals to promote comprehension. When communicating a long message Summarise to enhance an audience understands (Usemyability.org.uk, 2014).
Noise is the main communication barrier which must be overcome on priority basis. It is essential to identify the source of noise and then eliminate that source.
Use of Simple Language: Use of simple and clear words should be emphasized. Use of ambiguous words and jargons should be avoided. Know how to prioritize your work. Do not overload yourselves with the work. They should spend quality time with their subordinates and should listen to their problems and feedbacks actively Avoid Information Overload
Tips to be a better communicator -
1 Adjust your pitch, tone and keywords to promote interest in what you are communicating.
2 Use common words and avoid jargon and acronyms to promote understanding.
3 Tailor your communication style and message for the audience you are communicating with.
4 Emphasise key points and pause at intervals to promote comprehension. When communicating a long message Summarise to enhance an audience understands (Usemyability.org.uk, 2014).
Noise is the main communication barrier which must be overcome on priority basis. It is essential to identify the source of noise and then eliminate that source.
Use of Simple Language: Use of simple and clear words should be emphasized. Use of ambiguous words and jargons should be avoided. Know how to prioritize your work. Do not overload yourselves with the work. They should spend quality time with their subordinates and should listen to their problems and feedbacks actively Avoid Information Overload
Reference
Brighthub project management, (2014). Three different types of communication: verbal, nonverbal & visual. Retrieved 25 September 2014, from http://www.brighthubpm.com/methods-strategies/79297-comparing-various-forms-of-communication/#imgn_0
Education portal, (2014). Oral communication: definition, types & advantages video - lesson and example | Education portal. Retrieved 24 September 2014, from http://education-portal.com/academy/lesson/oral-communication-definition-types-advantages.html#lesson
Nakate, S. (2014). Oral communication skills. buzzle. Retrieved 24 September 2014, from http://www.buzzle.com/articles/oral-communication-skills.html
Usemyability.org.uk, (2014). Use my ability employability & disability project - resource results. Retrieved 24 September 2014, from http://www.usemyability.org.uk/skills/oral-communication.html
Brighthub project management, (2014). Three different types of communication: verbal, nonverbal & visual. Retrieved 25 September 2014, from http://www.brighthubpm.com/methods-strategies/79297-comparing-various-forms-of-communication/#imgn_0
Education portal, (2014). Oral communication: definition, types & advantages video - lesson and example | Education portal. Retrieved 24 September 2014, from http://education-portal.com/academy/lesson/oral-communication-definition-types-advantages.html#lesson
Nakate, S. (2014). Oral communication skills. buzzle. Retrieved 24 September 2014, from http://www.buzzle.com/articles/oral-communication-skills.html
Usemyability.org.uk, (2014). Use my ability employability & disability project - resource results. Retrieved 24 September 2014, from http://www.usemyability.org.uk/skills/oral-communication.html